Processing time: Time needed to prepare an order for shipping varies. For details, please see individual items.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. Ink the Print is not responsible for delays due to customs.
We accept returns, exchanges, and cancellations.
Contact us within: 7 days of delivery
Ship items back to us within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
Custom or personalized items cannot be returned, but please contact us if you have any problems with your order.
Conditions of Return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Do you offer gift wrapping?
Our products are packaged with care so they arrive to you safely, therefore we do not offer gift wrapping, but we will gladly include a handwritten note!
Just leave the info in the "note section" at checkout.
Can you do custom and personalized orders?
Yes. We can do custom colors for most of our products, personalized text on our coasters and wood signs, and custom photo coasters.
The city skylines you see in our shop are the only cities available at this time.
Yes. Please send us an email with your shop info and we'll get back to you soon as we can.
Are your coasters absorbent?
No, our coasters are finished with a high quality gloss. However, we personally use these coasters every day and have never had a problem. Cold beverages with ice condensates and collects on the top of the stone.
Any other questions about your order?
Feel free to contact us :-)